REFUND POLICY

Last updated: 15.03.26

Welcome to Mila Dating Agency. This Refund Policy explains the conditions under which payments made for services on https://miladating-agency.com may be refunded.

1. Services

Mila Dating Agency provides matchmaking, introduction, and consulting services designed to help clients connect with potential partners.

Because these services involve time, expertise, and personalized work, refunds are subject to specific conditions.

2. Payments

All payments made on the website are considered payments for professional services provided by Mila Dating Agency.

By purchasing any service, you agree to this Refund Policy.

3. Refund Eligibility

A refund may be considered in the following situations:

  • A payment was made by mistake or duplicated.
  • A technical error occurred during the payment process.
  • The service purchased has not yet been delivered or started.

Requests must be submitted within 7 days after the payment.

4. Non-Refundable Situations

Refunds will generally not be granted in the following cases:

  • The service has already started or has been delivered.
  • Profile introductions or matchmaking services have already been provided.
  • Dissatisfaction based on personal expectations regarding matches or communication with other members.

Matchmaking results cannot be guaranteed.

5. Cancellation

Clients may cancel future services by contacting us. However, cancellation does not automatically guarantee a refund if work has already begun.

6. Processing of Refunds

If a refund is approved, it will be processed using the original payment method within 5–14 business days.

7. Contact

If you have any questions or would like to request a refund, please contact us:

Email: info.miladating.agency@gmail.com

Website: https://miladating-agency.com